It’s Time to Delete ISO 9001’s Clause on Quality Objectives
The introduction of the “process approach” made quality objectives redundant.
The introduction of the “process approach” made quality objectives redundant.
How the authors of ISO 9001 confused measuring a QMS vs. measuring its processes, and how users can work around the problem.
The size and complexity of your company and QMS should determine how much — or how little — process documentation to create.
ISO 9001 is silent on the design of processes and formal process change management, but implementing them can ensure proper overall process management.
Extracting tangible benefits from ISO 9001’s Clause 4 “Context of the Organization”
Clarifying the confusion over ISO 9001’s “processes” vs “procedures” using sex as a metaphor.
Praxiom Research has released its own “process management standard,” along with a related process auditing tool.
Since it was first made part of ISO 9001 in the year 2000, the “process approach” has confused readers; this comprehensive article aims to decipher the process approach requirements of the latest standard, ISO 9001:2015.
Bill Fox of the “5 Minutes to Process Improvement Success” series has interviewed Oxebridge Quality Resources’ founder Christopher Paris, on the subject of identifying processes. The full interview can be read...