Guidance Documents

These free guidance documents collect some of Oxebridge’s vast, user-focused experience and present them in easy-to understand language for all quality system users.

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business-documentsOxebridge Free ISO 9001:2015 Template Kit

Template kits suck.

Ours suck less, mainly because they are free. Click here for more info and the free download.

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RBTPractical Implementation of ISO 9001:2015 Risk-Based Thinking

A three part series on how to implement ISO 9001’s new Risk-Based Thinking (RBT) in a practical way, using simple tools and approaches anyone can understand.

Part One: The COTO Exercise

Understanding the context of the organization is critical to framing the risks that affect your company.

Part Two: Defining Risk and Opportunity

ISO’s definitions of risk are ever-changing, and often contradictory. Defining the terms as they pertain to your organization is critical.

Part Three: RBT in Practice

How to determine your risks, and then manage them, without driving yourself crazy.

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thinkaboutriskHow to Audit ISO 9001:2015’s Risk-Based Thinking

A lot of confusion has arisen on how to audit the new ISO 9001 revision’s concept called “risk-based thinking.” The actual standard doesn’t require any documents, processes or records, so how does one audit “thinking”? The answer is remarkably simple. A great resource for both internal and external auditors.

How to Audit Risk Based Thinking

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complaintthumbHow To File a Complaint Against Your Registrar or Accreditation Body

Registrars and accreditors are required to respond to complaints from customers and stakeholders, but the exact procedure to follow can be confusing. This guide will help you in filing a complaint with your CB and, if necessary, escalating that to the AB, IAF or beyond. Includes a link to a complaint template form in editable .DOCX format.

How To File a Complaint Against Your Registrar or Accreditation Body

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onewayHow to Respond to an Invalid Nonconformity From Your ISO 9001 Registrar

Unfortunately, the ISO 9001 certification body auditors sometimes write nonconformities that are invalid — in the US we call them “bogus” — but which nevertheless have to be responded to. This guide provides in-depth, step-by-step method to politely, professionally and effectively contest an invalid finding, and how to escalate it if things don’t go well.

(Note: while this article refers to ISO 9001, the information herein works equally well for AS9100, ISO/TS 16949 and most other management system certifications.)

How to Respond to an Invalid Nonconformity From Your ISO 9001 Registrar

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ensureafair2
Ensure A Fair Registration Audit With These Contractual Obligations For Your ISO 9001 Registrar

Second Edition – New for 2015!

This comprehensive document provides you a full array of contractual riders you should flow down to your ISO 9001 registrar, to ensure they remain in compliance with the accreditation rules of ISO 17021. These contractual clauses will protect your organization from numerous rogue CB practices, such as the spreading of your confidential intellectual property, improper filing of audit reports, and poor reporting of nonconformities.

Completely updated for 2015, this Second Edition represents the latest requirements you can invoke from the latest version of ISO 17021. A must for any organization that wants to ensure it retains control over its QMS certification activity, and to ensure the validity in the resulting certificate.

Download free Guidance Document here — PDF (540 kb)

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ISO 9001:2015 Won’t Require a Quality Manual — Here’s What to Replace It With

The upcoming ISO 9001:2015 standard will do away with the requirement for a Quality Manual. Here we argue that replacing it with an Interpretations Manual will simultaneously keep your customers happy, while improving the QMS for employees and other stakeholders.

ISO 9001:2015 Won’t Require a Quality Manual — Here’s What to Replace It With

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Using Indented Lists to Organize Objective Evidence on Audit Reports

A method on how to use indented or “bulleted” lists to organize audit report evidence in a simple, yet powerful, way that keeps an auditor’s thoughts organized, and allows the auditee to read the data in an orderly fashion later.

Using Indented Lists to Present Audit Evidence

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Do It Yourself “Rapid ISO 9001” – Ten Quick Pointers

When someone posted a question on LinkedIn asking for tips on how to implement ISO 9001 quickly, we came up with a list of 10 — okay, 11 — points that summarized how to implement ISO 9001 in a rapid fashion.

Do It Yourself “Rapid ISO 9001” – Ten Quick Pointers

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AS9100 Configuration Management for Small Machine Shops

AS9100’s requirements for configuration management (CM) are well understood by the massive aerospace primes, but can present overkill and confusion for small downstream suppliers. Fortunately, for the small machine shop, the configuration management requirements can be easily met.

AS9100 Configuration Management for Small Machine Shops

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Seven Reasons “ISO Template Kits” Don’t Work

A number of online companies offer “ISO-in-a-box” solutions to implementing ISO 9001, packaging a number of documents and forms that have been pre-written as boilerplate templates, with the thinking that if you just customize them yourself, you will have a compliant ISO 9001 system that can pass scrutiny during an accredited ISO 9001 or AS9100 audit.

To date, Oxebridge has been hired to “clean up” over 15 such systems, after they failed an audit by accredited registrars. This resulted in unnecessary expenses to the client, who thought they were saving money by buying a cheap package that promised compliance, and didn’t deliver.

Here are seven reasons such pre-packaged programs do more harm than good to companies that attempt to use them

Seven Reasons “ISO Template Kits” Don’t Work 

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The Truth About ISO Grants No One Wants You to Know

Learn about US grant funding for ISO 9001 implementation: what’s covered, what isn’t, and how consultants try to rip you off because you don’t know how grants work.

The Truth About ISO Grants No One Wants You to Know

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Process Audits Made Blindingly Simple

A process audit shifts the focus from the product to the process, and examines each process’ ability to produce a product that meets the requirements for that process. You are still looking at products, but not solely at them. This article describes how to conduct process audits using six simple steps, and no jargon. Plus, turtle-free!

Process Audits Made Blindingly Simple

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Selecting a Registrar

If you choose to have your management system certified by a third party, there are some important realities to consider. Unfortunately, turmoil in the market has led to some confusion, much of it intentionally created by unaccredited “certificate mills” who are trying to steal market share. You’re going to spend a lot of money on your registrar, you need to make the right decision. Here’s a handy guide on selection of your third party Certification Body (CB), or “registrar.”

Selecting a Registrar

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Internal Process Effectiveness Assessment Report (PEAR) Form for AS9100 Rev. C

Use this free form to help determine your processes’ effectiveness, per AS9100 C. While the standard does not require PEARs for internal use, some CB auditors are asking for them, and this form can help. The form must be customized, but some sample data is included to help drive your thinking process.

Editable MS® Word format (.DOC) version

Non-editable Adobe Acrobat (.PDF) version

Questions on the use of the PEAR may be directed to our management team by emailing us here. There’s no charge for this assistance.

For more on this, see the related article here.

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Management Review Meeting Template for ISO 9001 / AS9100

This free form can be used to not only define your Management Review agenda per the requiremetns of ISO 9001 or AS9100, but once filled out becomes the record of your review activitiy. It includes all the required inputs and outputs for management review, as well as some suggested additional topics we feel are important.

The form includes a Quality Objectives Table which is based on the concept of assigning quality objectives to your identified processes, and then using those objectives as the evidence for how you measure process effectiveness.

The document is equally suitable for ISO 9001 or AS9100.

Editable MS® Word format (.DOC) version

Non-editable Adobe Acrobat (.PDF) version

Questions on the use of the MRM template may be directed to our management team by emailing us here. There’s no charge for this assistance.

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