From a talk given at a closed event in February 2015, this discussion looks at why ISO 9001 certification body auditors routinely perform poorly, and how the current lack of training, as well as psychological factors which arise during the audit experience, ensure auditors will remain poor performers. Includes steps which must be taken to reverse this trend.
Approx. 30 minutes, English audio.
Christopher Paris is the founder and VP Operations of Oxebridge. He has over 35 years’ experience implementing ISO 9001 and AS9100 systems, and helps establish certification and accreditation bodies with the ISO 17000 series. He is a vocal advocate for the development and use of standards from the point of view of actual users. He is the writer and artist of THE AUDITOR comic strip, and is currently writing the DR. CUBA pulp novel series. Visit www.drcuba.world
