Registrar ACM shows exactly how CBs and ABs should be responding to complaints.
About Christopher Paris
Christopher Paris is the founder and VP Operations of Oxebridge. He has 30 years' experience implementing ISO 9001 and AS9100 systems, and has contributed to the US TAG to TC 176, the body responsible for the development of the ISO 9000 series of standards. He is a vocal advocate for the development and use of standards from the point of view of actual users. He also reviews wine for the irreverent blog Winepisser.com