The Best Book on ISO 9001 You’ve Never Read

I forget just how I came across the gem “4 to 10: Confessions of a Management Representative” by Deepu Krishnan, but I am glad I did. I downloaded it some time ago, and just got around to reading it. I’ve discovered this light, easy read is one of...

Update on Levinson Lawsuit; Next Hearing March 21

Just a quick update on the Levinson lawsuit, for those wondering. The January 18th hearing was a bit of a mixed bag, with the judge deferring on a number of our motions to dismiss, shooting two of them down, but also dealing a significant blow to Levinson. A second...

CQI’s Subversive Plot to Overthrow ISO

[UPDATE; see red text below.] The UK’s Chartered Quality Institute is an interesting beast. It’s like the United States’ ASQ, but boasts of a more formal UK branding (“chartered” has a more authentic sheen to the Brits), and its work...