by Christopher Paris ISO 10002 provides guidance on the processing of customer feedback and complaints. It’s a worthwhile standard, and if applied properly can dramatically improve an organization of any stripe. The...
Read More(UPDATE 3/14/2012: It appears the entire AAQG group on LinkedIn has been permanently deleted.) Winter Haven FL — A Quality Engineer at Cessna Aircraft Co., and a member of the Americas Aerospace Quality Group (AAQG),...
Read MorePinellas Park FL — Dental implant and prosthetic manufacturer Southern Cross Dental Laboratories has signed on with Oxebridge Quality Resources for a Rapid ISO 9001 / ISO 13485 Implementation for its Florida-based US...
Read Moreby Christopher Paris Since about 2002, I have been calling on ISO to address the fact that US uptake of ISO 9001 has been shrinking. For quite a few years, we published the “Oxebridge Report on the ISO Survey” which...
Read Moreby Christopher Paris SAE finally released AS9104/1, the document which defines some key rules for certification bodies (“CB’s, or registrars) when conducting AS9100/AS9110/AS9120 certification audits. Never mind that...
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