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One Question for ISO TMB’s Susan LK Briggs

As I mentioned earlier, ISO 9001 registrar NQA-USA is hosting a pricey seminar on transitioning to ISO 9001:2015 featuring ISO Technical Management Board representative Susan LK Briggs. Ms. Briggs is one of the top architects of the controversial "Annex SL" mandate...

Fact-Checking Daryl Guberman’s ARM9009 “Firearms Standard” Claims

The Daryl Guberman / IndustrialPR Net machine is in full swing in the past two months, pushing a newly created certification scheme called ARM9009, purporting to be for firearm manufacturers. There’s a problem though: the claims being made by Guberman and friends appear to range from highly distorted representations to absolute falsehoods. Let’s look at some of them.

The Future is Risky: How Risk Sellers Have Usurped the Quality Profession

Quality has always been a profession lacking in unity and vision. With rare exceptions, few rock stars have emerged to drive quality forward, and nearly none since the retirements of Crosby and Juran. We have watched our profession waft from fence post to fence post, pausing only temporarily on “the next big thing,” such as quality circles, statistical process control, Lean, Six Sigma, and ISO 9001. Nowadays, the loudest salesman is often the only voice left in quality. So it’s not a surprise that ISO caved to the newest, loudest salesman: the risk sellers.

ANAB Rules — Cryptically — on the Smithers Complaint

ANAB issues a cryptic message in response to the Oxebridge complaint that Smithers was cross-marketing its SN9001 and ISO 9001 services with that of a single consultant, in violation of ISO 17021. The response is so cryptic, however, it’s not exactly clear what ANAB found, or what corrective actions are being demanded of Smithers. Slap on the wrist for an ANAB business parter?

QSHE is BS. Here’s why.

As yet another data point on why the quality profession has failed to gain traction as a “legitimate” career path or discipline, it’s allowed itself to get saddled with entirely off-topic subjects that no one else wants to touch. When a senior executive is looking for someone to manage occupational safety, worker health and the environment, rather than take on three additional salaries for properly trained and qualified experts in each discipline, why not just “give it that quality guy”?

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