This is a call for feedback from my fellow ISO 9001 consultants, as well as ISO 9001 user organizations. I am seeking evidence of BSI auditors having written nonconformities against corrective / preventive action systems implemented by either the consultant, or home-built by the client itself. This means any database, spreadsheet or other tool you might have purchased or developed to manage, track and resolve CAPAs.

This would not include findings against other CAPA issues, such as poor root cause analysis, overdue actions, etc. We are interested only in findings written against a perceived inadequacy of the tool being used.

Nonconformities should be dated from 2012 to present.

If so, send a copy of the nonconformity to me here at You may redact your company information if you like. Employees or consultants submitting such examples must do so with the permission of the audited company, and Oxebridge assumes no responsibility for the information, and operates under the assumption that submitting it to Oxebridge constitutes permission to use the information as it sees fit. Remember, BSI does not own the final audit report, and client organizations may do as they like with this information, including sending it to third parties. BSI cannot restrict this activity.

About Christopher Paris

Christopher Paris is the founder and VP Operations of Oxebridge. He has over 30 years' experience implementing ISO 9001 and AS9100 systems, and is a vocal advocate for the development and use of standards from the point of view of actual users. He is the author of Surviving ISO 9001 and Surviving AS9100. He reviews wines for the irreverent wine blog, Winepisser.


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