ISO consultant and previous ASQ Quality Press author Milt Dentch has released a white paper called “The Negative Impact of Annex SL on ISO Management Systems Standards,” and it’s a remarkable read. You can download the PDF file here.

Dentch is the author of The ISO 9001:2015 Implementation Handbook (available here) and The ISO 14001:2015 Implementation Handbook (here), both published by ASQ, so it’s nothing less than remarkable that an ASQ author has come out against Annex SL. As our reporting showed before, ASQ has adopted internal policies that they will not publish articles in Quality Progress and their other publications that are critical of ISO standards. It’s not clear if that “secret policy” extends to books under the Quality Press imprint.

The Dentch white paper calls out many of the problems with Annex SL that Oxebridge has been raising since 2013, including the lack of transparency in its development, and the confusing use of the term “documented information” to mean both procedures and records, often at the same time. He argues that standards like ISO 9001 and 14001 suffer from being slaves to Annex SL, an argument that I’ve made for years.

Dentch ends the paper by offering a solution similar to that proffered by Oxebridge: to rescind Annex SL, recall ISO 9001 and ISO 14001 as defective products, and fast-track corrected versions. I go one step further and suggest that ISO should offer the corrected versions for free to anyone who has a receipt of having purchased the current version. Users shouldn’t pay for ISO’s mistakes.

Again, you can download the Dentch white paper here. I highly recommend it.

You should also visit Dentch’s website at



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    About Christopher Paris

    Christopher Paris is the founder and VP Operations of Oxebridge. He has over 30 years' experience implementing ISO 9001 and AS9100 systems, and is a vocal advocate for the development and use of standards from the point of view of actual users. He is the author of Surviving ISO 9001:2015. He reviews wines for the irreverent wine blog, Winepisser.