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The One-Question Survey ISO Needs to Run Right Now

The gripe against surveys from both survey recipients and survey developers is that length is the joy-killer. No one likes answering 50 questions, and companies don't like making them either. So well-known is the problem, that online surveys regularly include an...

Early Support for Halt to ISO 9001:2015 Development

Yes, I am as surprised as you are by that headline. While certainly less radical than some of Oxebridge's previous attempts to improve the ISO 9001 certification scheme, I have no illusions that calling on ISO -- a ship that does not right itself easily -- to pause in...

DNV Aerospace Rep: ISO User Feedback is “Moronic”

ISO 9001 registrar DNV's Director of Aviation, Space & Defense Services Sidney Vianna sits on the AAQG committee responsible for drafting the next edition of AS9100, and frequently gives seminars on topics related to ISO 9001 standards development. Despite the...

Management Maturity Model – Draft Schema

The Management Maturity Model (AKA "ALT 9001") would be comprised of two levels of "practices" (preferred term, rather than "requirements.") The first level (indicated by the number 1) is the Trunk, and includes practices for all management systems of any type which...

Tinsmithing in the Age of the Boson: How ISO 9001 Revisions Go Wrong

Today a friend of mine, who does some work with TC 176, wrote asking my feedback on making minor word changes to 9001. He specifically noted 9001:2000's struggle with "product" and "service," and hinted that some simple terms may yet again be up for grabs as part of...

RABQSA: Del Straight NOT Certified Lead Auditor (UPDATED)

Just received this from Teresa Tidball at RABQSA:  I have checked our system and do not have any record of a Del Straight being or having been certified with us. For years, Del Straight has advertised himself as a RABQSA Certified Lead Auditor, including using the...

ISO 9001 Growth: the Truth about Asia

Presumably to deflect the nagging issue of ISO 9001 declining growth rates, ISO has taken to pointing to "Asia" as the glimmer of hope for the standard. I put that in quotes for a reason, so stay with me. The last release of the annual "ISO Survey" includes data as of...

10 Questions for Daryl Guberman

As he prepares for his April 17th ASQ speaking event, here are some questions we may want to have Daryl Guberman answer about his unaccredited certificate mill, G-PMC: 1.) You have called ANAB a monopoly. You then entered into an exclusive accreditation arrangement...

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