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Management Maturity Model – Draft Schema

The Management Maturity Model (AKA "ALT 9001") would be comprised of two levels of "practices" (preferred term, rather than "requirements.") The first level (indicated by the number 1) is the Trunk, and includes practices for all management systems of any type which...

Tinsmithing in the Age of the Boson: How ISO 9001 Revisions Go Wrong

Today a friend of mine, who does some work with TC 176, wrote asking my feedback on making minor word changes to 9001. He specifically noted 9001:2000's struggle with "product" and "service," and hinted that some simple terms may yet again be up for grabs as part of...

RABQSA: Del Straight NOT Certified Lead Auditor (UPDATED)

Just received this from Teresa Tidball at RABQSA:  I have checked our system and do not have any record of a Del Straight being or having been certified with us. For years, Del Straight has advertised himself as a RABQSA Certified Lead Auditor, including using the...

ISO 9001 Growth: the Truth about Asia

Presumably to deflect the nagging issue of ISO 9001 declining growth rates, ISO has taken to pointing to "Asia" as the glimmer of hope for the standard. I put that in quotes for a reason, so stay with me. The last release of the annual "ISO Survey" includes data as of...

10 Questions for Daryl Guberman

As he prepares for his April 17th ASQ speaking event, here are some questions we may want to have Daryl Guberman answer about his unaccredited certificate mill, G-PMC: 1.) You have called ANAB a monopoly. You then entered into an exclusive accreditation arrangement...

Humor: If ISO Ran the Michelin Awards

Shaun Sayers has a hilarious post on his CapablePeople blog, "What a Way to Run a Certification Scheme." It presents a scathing view of how ISO would manage the Michelin Star restaurant awards, if given the chance. Here's a snippet: “What sort of things are they...

Headscratcher Blog Post at PRI Registrar

Someone please tell me what this blog post at PRI is about, because I can't figure it out. Excuse me, Mr. Whipple? I have sat silent long enough. I have seen this behavior manifested in enough organizations that it is either chronic or a conspiracy. Are you a member...

TC 176 Must Stop Development of ISO 9001:2015 Now

ISO's Technical Committee 176 must stop all development on ISO 9001:2015 right now. To fail to do so will be such a massive, public display of ineptitude that what little respect the world has for ISO 9001 will be thrown away, possibly forever. This is not hyperbole....

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