Quick hit: I urge those who are tasked with writing ISO 9001 procedures or quality system documentation to read this excellent article by Mark Nichol of Daily Writing Tips.

I’ll forgive the site for using a number in the headline, making it look click-baity, because it’s anything but. These are real writing techniques you should be adopting right now to ensure your SOPs are clearly understood. Too many QMS documents go unread because they are un-readable.

Check it out here: 20 Strategies for Writing in Plain Language.

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Traditional Tri-System