I’ll have more on this soon, as I delve deeper. Here is ISO 10018, the new standard on “Guidelines on People Involvement and Competence.”
Getting the best out of people – ISO 10018 aids ISO 9001 implementation (source: ISO.org)
Seems ISO’s view of “involvement of people” still consists of ensuring all the employees kowtow to management. Not much of a two-way flow of communication here.
Mixing it up with “competence” isn’t going to help, either.
Maybe I’ll find things are better, once I dig deeper.
Christopher Paris is the founder and VP Operations of Oxebridge. He has over 35 years’ experience implementing ISO 9001 and AS9100 systems, and helps establish certification and accreditation bodies with the ISO 17000 series. He is a vocal advocate for the development and use of standards from the point of view of actual users. He is the writer and artist of THE AUDITOR comic strip, and is currently writing the DR. CUBA pulp novel series. Visit www.drcuba.world
