Quick hit: I urge those who are tasked with writing ISO 9001 procedures or quality system documentation to read this excellent article by Mark Nichol of Daily Writing Tips.
I’ll forgive the site for using a number in the headline, making it look click-baity, because it’s anything but. These are real writing techniques you should be adopting right now to ensure your SOPs are clearly understood. Too many QMS documents go unread because they are un-readable.
Check it out here: 20 Strategies for Writing in Plain Language.
About Christopher Paris
Christopher Paris is the founder and VP Operations of Oxebridge. He has over 30 years' experience implementing ISO 9001 and AS9100 systems, and is a vocal advocate for the development and use of standards from the point of view of actual users. He is the author of Surviving ISO 9001 and Surviving AS9100. He reviews wines for the irreverent wine blog, Winepisser.