According to official ISO User Survey data, when asked whether risk management should be included in ISO 9001:2015, only 4,560 companies responded favorably.
ISO commissioned a survey of current and potential ISO 9001 users in July 2009, in order to “better understand current and future customer needs for ISO 9001 and ISO 9004 and to ensure their relevance into the future.” The survey gathered 11,722 responses, out of a current ISO 9001 user base of over 1 million organizations.
However, when asked about the incorporation of new elements to ISO 9001, only 6,299 organizations responded. Of those, only 73%, or about 4,560 organizations, responded favorably to the inclusion of risk management in the next ISO 9001 standard. This represents 0.46% of ISO 9001 user organizations worldwide.
Source: ISO
Other concepts ranked higher than risk management, but were nevertheless left out of the drafts of ISO 9001:2015 currently distributed. This includes concepts such as “voice of the customer,” “knowledge management” and “systematic problem solving and learning.”
Christopher Paris is the founder and VP Operations of Oxebridge. He has over 35 years’ experience implementing ISO 9001 and AS9100 systems, and helps establish certification and accreditation bodies with the ISO 17000 series. He is a vocal advocate for the development and use of standards from the point of view of actual users. He is the writer and artist of THE AUDITOR comic strip, and is currently writing the DR. CUBA pulp novel series. Visit www.drcuba.world
