{"id":8521,"date":"2016-11-07T12:24:50","date_gmt":"2016-11-07T17:24:50","guid":{"rendered":"https:\/\/www.oxebridge.com\/emma\/?p=8521"},"modified":"2016-11-07T12:24:50","modified_gmt":"2016-11-07T17:24:50","slug":"new-iso-9002-standard-released-with-predictable-confusion","status":"publish","type":"post","link":"https:\/\/www.oxebridge.com\/emma\/new-iso-9002-standard-released-with-predictable-confusion\/","title":{"rendered":"New ISO 9002 Standard Released with Predictable Confusion"},"content":{"rendered":"<p>ISO has released a new guidance document, <a href=\"http:\/\/www.iso.org\/iso\/catalogue_detail.htm?csnumber=66204\">ISO\/TS 9002 &#8220;<span style=\"font-style: italic;\">Guidelines for the Application of ISO 9001:2015<\/span>,&#8221;<\/a> and it&#8217;s already a confusing mess. The problem, of course, is that for over a decade ISO used the number &#8220;9002&#8221; to refer to a different standard, which was discontinued in 2000.<\/p>\n<p>When ISO 9001 was first created in 1987, it was released as one of a set of <span style=\"font-style: italic; font-weight: bold;\">three <\/span>QMS standards: ISO 9001 would be for all organizations, ISO 9002 was for &#8220;build to print&#8221; shops that didn&#8217;t do design, and ISO 9003 was for shops that only did inspection. It was a boneheaded mistake that ISO later, in 2000, tried to fix by allowing exclusions to clauses in the production-related sections of the standard; it cancelled publication of 9002 and 9003 as a result, and released only ISO 9001 from thereon.<\/p>\n<p>ISO apparently thought 15 years was sufficient enough time for people to forget about 9002 and 9003, but they were wrong. Already <a href=\"https:\/\/www.linkedin.com\/groups\/1268337\/1268337-6200224121301790722\">on LinkedIn<\/a>, we see people asking what the new ISO\/TS 9002 is, and a host of people chiming in that it&#8217;s a defunct standard from the 80&#8217;s. In short, ISO&#8217;s marketing department has yet again\u00a0boned up their one job. Here&#8217;s a client services rep from registrar Bureau Veritas getting it wrong:<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-8524\" src=\"https:\/\/www.oxebridge.com\/emma\/wp-content\/uploads\/2016\/11\/kitrobson.jpg\" alt=\"kitrobson\" width=\"463\" height=\"113\" srcset=\"https:\/\/www.oxebridge.com\/emma\/wp-content\/uploads\/2016\/11\/kitrobson.jpg 663w, https:\/\/www.oxebridge.com\/emma\/wp-content\/uploads\/2016\/11\/kitrobson-150x37.jpg 150w\" sizes=\"(max-width: 463px) 100vw, 463px\" \/><\/p>\n<p>The new TS 9002 document is a craven and overt attempt for ISO to wring more dollars out of its already bled-bone-dry\u00a0flagship product, ISO 9001. Whereas ISO and WTO rules stipulate that international standards are to be written in a clear and concise manner, and thus not necessarily dependent on any explanatory material, ISO ignores this and publishes an intentionally confusing ISO 9001 standard, and then a series of companion &#8220;guideline&#8221; standards intended to decipher it. Alongside TS 9002, ISO will be publishing a &#8220;Small Business Handbook&#8221; for implementation of ISO 9001, much of which merely repeats what is published in TS 9002. All told, you&#8217;ll not only have to buy ISO 9001 at the $180 price point (or whatever it is right now), but then pile on a few hundred more to get the companion pieces. Then, of course, you can buy all those expensive $1,000-a-head seminars given by the TC 176 authors, if you really hate having money in your wallet.<\/p>\n<p>If it all smells like a scam, it just means your nose is working properly. Whereas the original MIL-Q-9858 standard for quality system was only <span style=\"font-weight: bold; font-style: italic;\">nine pages long<\/span> and required no additional supporting material to explain it &#8212; and was issued <span style=\"font-weight: bold; font-style: italic;\">for free<\/span> &#8212; ISO prices its standards based on page count. Thus ISO 9001:2015 has ballooned into a 40-page monstrosity where 40% of the text (literally &#8211; I&#8217;ve counted them) is explanatory annexes, tables and introductory material, and which still requires you to buy\u00a0an additional 46-page monstrosity (TS 9002) and yet another 165-page beast (at least it was <a href=\"http:\/\/www.iso.org\/iso\/home\/news_index\/news_archive\/news.htm?refid=Ref1329\">last time<\/a>) for &#8220;ISO 9001 for Small Businesses.&#8221;<\/p>\n<p>Who gets that\u00a0money? As a not-for-profit, the revenue flows to only two major expense columns: salary of ISO execs, and operating costs like the rent on ISO&#8217;s\u00a0huge glass eyesore\u00a0in Geneva. None of that goes back into standards development. None.<\/p>\n<p>Good gig if you can get it.<\/p>","protected":false},"excerpt":{"rendered":"<p>ISO is releasing a new companion guide to ISO 9001, and they&#8217;ve named it after a defunct standard, confusing everyone.<\/p>","protected":false},"author":2,"featured_media":8527,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","mc4wp_mailchimp_campaign":[],"footnotes":""},"categories":[5],"tags":[43,14,116,462,463],"class_list":["post-8521","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-opinion","tag-iso","tag-iso-9001","tag-iso-90012015","tag-iso-9002","tag-isots-9002","et-has-post-format-content","et_post_format-et-post-format-standard"],"_links":{"self":[{"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/posts\/8521","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/comments?post=8521"}],"version-history":[{"count":2,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/posts\/8521\/revisions"}],"predecessor-version":[{"id":8528,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/posts\/8521\/revisions\/8528"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/media\/8527"}],"wp:attachment":[{"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/media?parent=8521"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/categories?post=8521"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/tags?post=8521"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}