{"id":23650,"date":"2021-02-05T14:12:20","date_gmt":"2021-02-05T19:12:20","guid":{"rendered":"https:\/\/www.oxebridge.com\/emma\/benefits-of-iso-9001-part-11-clause-8-5-3-customer-property-2\/"},"modified":"2021-02-05T14:33:05","modified_gmt":"2021-02-05T19:33:05","slug":"benefits-of-iso-9001-part-12-clause-8-5-4-preservation","status":"publish","type":"post","link":"https:\/\/www.oxebridge.com\/emma\/benefits-of-iso-9001-part-12-clause-8-5-4-preservation\/","title":{"rendered":"Benefits of ISO 9001, Part 12: Clause 8.5.4 Preservation"},"content":{"rendered":"<p><em>[This series of articles tries to emphasize the benefits of ISO 9001, and how to yield results from each major clause of the standard.]<\/em><\/p>\n<p><strong>Overview<\/strong><\/p>\n<p>Clause 8.5.4 is called &#8220;Preservation,&#8221; and addresses how a company should ensure products are not damaged during production or other activities. This also can apply to services, if one imagines how services would be &#8220;un-done&#8221; or corrupted in some way before they are completed.<\/p>\n<p>The 2015 version of ISO 9001 dramatically truncated this clause, which &#8212; in the old days &#8212; was called &#8220;<em>Handling, Storage, Packaging, Preservation and Delivery<\/em>,&#8221; often abbreviated as &#8220;HSPPD.&#8221; That name might have been a mouthful, but it covered all the bases. The modern version only addresses &#8220;Preservation&#8221; in a generic way, and then uses a non-binding note to suggest this might include &#8220;<em>identification, handling, contamination control, packaging, storage, transmission or transportation, and protection<\/em>.&#8221;<\/p>\n<p>To glean benefits from the clause, a company must just assume that &#8220;preservation&#8221; <em><strong>does<\/strong> <\/em>involve all of those things. It&#8217;s best to just treat the note as a hard requirement, or any implementation will be very poor.<\/p>\n<p>When doing so, this will ensure you properly protect and preserve your product so it isn&#8217;t lost or damaged before you&#8217;re ready to ship it.<\/p>\n<p><strong>Benefits<\/strong><\/p>\n<p>When implemented properly, Clause 8.5.4 should result in the following tangible benefits for your company:<\/p>\n<ul>\n<li>For products:\n<ol>\n<li>You will be able to have confidence that products and raw materials are not lost or damaged before you need to use them, or before they are shipped.<\/li>\n<li>You can reduce unplanned inspections or repair if the products are properly protected.<\/li>\n<li>You will have good shelf-life controls so that expired products or chemicals are not used (which could jeopardize quality)<\/li>\n<li>You will have higher levels of customer satisfaction when customers receive clean, uncontaminated products that are free from handling damage. (Think about that feeling you get when you open up a new cell phone from its new, pristine box.)<\/li>\n<\/ol>\n<\/li>\n<li>For services:\n<ol>\n<li>You will reduce redundant rework when services are not corrupted before they are completed.<\/li>\n<li>You will increase customer satisfaction when the final service is neat, organized, and professionally presented.<\/li>\n<\/ol>\n<\/li>\n<\/ul>\n<p>Click here for the full series of articles on <a href=\"https:\/\/www.oxebridge.com\/emma\/guidance-documents\/#benefits\">The Benefits of ISO 9001:2015<\/a>.<\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Extracting tangible benefits from ISO 9001&#8217;s Clause 8.5.4 on &#8220;Preservation.&#8221;<\/p>","protected":false},"author":2,"featured_media":23663,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","mc4wp_mailchimp_campaign":[],"footnotes":""},"categories":[4],"tags":[7772,7770,14,116,7771,7769],"class_list":["post-23650","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-guidance","tag-delivery","tag-handling","tag-iso-9001","tag-iso-90012015","tag-packaging","tag-preservation","et-has-post-format-content","et_post_format-et-post-format-standard"],"_links":{"self":[{"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/posts\/23650","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/comments?post=23650"}],"version-history":[{"count":2,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/posts\/23650\/revisions"}],"predecessor-version":[{"id":23664,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/posts\/23650\/revisions\/23664"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/media\/23663"}],"wp:attachment":[{"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/media?parent=23650"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/categories?post=23650"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.oxebridge.com\/emma\/wp-json\/wp\/v2\/tags?post=23650"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}