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excel forms will not open
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jpbates222
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13 June, 2019 - 1:06 PM
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Hello! I downloaded the kit the other day and have been going through the customization process. I’ve run into an issue where none of the excel forms will open, though. The Replacement Matrix worked, but none of the other excel docs will open. I’ve tried downloading the individual forms and opening them, but that doesn’t work either. Outside of these forms, excel is working fine for me. Any ideas?

Thanks for this template kit!

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Christopher Paris
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14 June, 2019 - 6:45 PM
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What do you mean they won’t open? What happens when you click on the file?

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jpbates222
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19 June, 2019 - 1:07 PM
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Excel opens and then I get a message saying that excel has stopped working. When I clear that there is a message saying that the file is corrupt.

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Christopher Paris
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19 June, 2019 - 9:17 PM
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Try downloading the kit again. Your internet may have gotten interrupted during the download, corrupting the file.

We’ve had tens of thousands of downloads, and no one else is reporting this, so it’s unique to your situation. I think there was a hiccup during the original download stream.

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jpbates222
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20 June, 2019 - 11:26 AM
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I’ll give it a shot. Thanks.

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jpbates222
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20 June, 2019 - 1:50 PM
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I was able to get them to work. The files were blocked, I assume it has something to do with our network security. So I had to go to each file individually and unblock them.

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