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Forum Posts: 1
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28 May, 2019
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28 May, 2019 - 1:52 PM
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Hi everyone,

So a few months ago I started a Machine shop in Vermont. I came across the Oxebridge AS9100D template and am truly grateful for it. Hats off to Chris for that!

All that said, I’ve spent the better part of a month working on customizing this plan for a 3 man shop. I finally settled on 3 processes (Quoting & Contract Review, Purchasing & Receiving, Manufacturing-including QC) and pretty much all the support procedures in the kit. I’m kind of stuck in 2 main areas: The process interaction map and the “cross reference?” for the ISO/AS clauses. The process interaction map so far is: “pasteboard.co /IgORDWg.png” <-that is .co and not .com.

The cross reference is at the end of this message. There seems to be quite a bit of overlap in the cross reference, is that normal? How deep should I go with that? For instance, Control of records and documents touch many of those clauses, should that be listed everywhere too? As far as the process interaction map goes, the way I understand it (which I may be incorrect) is that the AS9100/ISO9001 spec gives me the freedom to define what I call a “process” if you will, and as long as all the clauses are covered by my “processes” then I should be fine. I see a great deal of recommendations out there for a process that handles “QMS Administration” or such. However, I’m reluctant to do this as it just generates more paperwork and metrics to measure. So is this absolutely necessary? If not, and I just stick with my 3 main processes, how do I handle all the other clauses that don’t fit neatly? Does the auditor just go looking to see if they are handled in one of the procedures (not processes) I have?

Considering the cost of an auditor, I would even entertain the idea of having someone with some more experience give my plan a cursory check to let me know if I’m on the right track or am even close. I’m not so much hung up defining my individual processes/procedures/etc.. but more so that I’m not making this overly complicated or too simple. Thoughts? Thanks!!!


4.3 Determining the Scope of the Quality Management System Quality Manual Section 4.3
4.4.2 Quality Manual Section 4.4.2


Procedure: Context of the Organization

Procedure: Management Review

5.2 Quality Policy Quality Manual Section 5.2

Form: Quality Policy

6.2 Quality objectives & plans to achieve them Procedure: Management Review Monitoring and measuring equipment maintenance and calibration records Procedure: Calibration and Control of Test & Measuring Equipment

Form: Calibration Log

Form: Calibration Record

7.2 Records of employee competence Procedure: Training

Form: Employee Training Matrix

Form: Employee Training Record

8.2.2, 8.2.3 Record of New Requirements for Products and Services Procedure: Configuration Management

Form: Solicitation Review Checklist

Form: Contract Review Checklist

Procedure: Quoting & Contract Review Product and Service requirements review records Form: Solicitation Review Checklist

Form: Contract Review Checklist

Procedure: Quoting & Contract Review

8.4.1 Procedures for control of externally provided processes, products, and services Process: Purchasing & Receiving

Procedure: Purchasing

Procedure: Receiving

8.5.1 Characteristics of products and services Procedure: Manufacturing Plan

Form: Manufacturing Plan Record of results of production process validation Procedure: Manufacturing Plan

Form: Manufacturing Plan

8.5.2 Records to provide traceability Procedure: Manufacturing Plan

Procedure: Identification & Traceability

Form: Manufacturing Plan

8.5.6 Records of changes in controls for production and service provision Procedure: Manufacturing Plan

Form: Manufacturing Plan

Procedure: Configuration Management

8.6 Evidence of product and service conformity and release Procedure: Manufacturing Plan

Form: Manufacturing Plan

Form: First Article Inspection

Form: Inspection Report

8.7.1 Process for control of non-conforming products and services Procedure: Control of Non-Conforming Product
8.7.2, 10.2.2 Record of Non-Conforming outputs Procedure: Manufacturing Plan

Form: Manufacturing Plan

Form: First Article Inspection

Form: Inspection Report

Procedure: Corrective & Preventive Action

Procedure: Control of Non-Conforming Product

Form: CAR Log

Form: CAR Form

9.1.1 Monitoring performance information Procedure: Management Review

Form: Management Review Agenda

Procedure: Manufacturing Plan

Form: Manufacturing Plan

9.2.2 Internal Audit Program and Records Procedure: Internal Auditing

Form: Internal Audit Report

Form: Internal Audit Log

9.3 Records of the Management Review Procedure: Management Review

Form: Management Review Agenda

10.2.1, 10.2.2 Process for Non-Conformity and Corrective Action Management Procedure: Corrective & Preventive Action

Procedure: Control of Non-Conforming Product


Christopher Paris
Forum Posts: 702
Member Since:
5 December, 2012
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28 May, 2019 - 8:13 PM
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Hey, glad you’re using the template, let’s see if we can get you on track.

First, re: the process flow map (from the PNG) you posted. I’m not sure why you have a box for “Management & Support Procedures” on the right. I would get rid of that entirely, as it doesn’t have anything to do with the “sequence and interaction of the processes.” If you have three processes, then you only need three boxes on that map, with the arrows showing which leads into which.

Regarding the cross-reference, yes, you’re way off base. Fortunately, we can make this simple.

The easiest thing to do? Get rid of it entirely; it’s not required. Instead, you can just add a list of your QMS procedures at the end of your Quality Manual, in an appendix. This used to be an AS9100 requirement, but they did away with it, but auditors still look for it, so it’s not a bad thing to have. Just list the PROCEDURES, though, not the forms or the Manual itself. Don’t cross-reference them to anything. Done.

In fact, if you hate that idea, don’t do that either. You don’t have to have a document cross-reference at all. Some companies find it handy to have a list of all the QMS docs in the manual, though, if nothing else to show customers (who may read the manual) that you have actually written supporting procedures.

Next, call your three main processes “core processes.” They love this in AS9100, since the auditor does PEARs for only the core processes, and won’t do them for everything else. Make a cross-reference in an appendix in your quality manual of the AS9100 clauses vs the processes. Put the processes on the left and the applicable AS9100 clauses on the right. Add one more row at the bottom and call it “QMS Support Activities” (avoid the word “process”) and toss all the other AS9100 clauses in there (like doc control, management review, etc.)

By simply avoiding the word “process” you won’t have to measure all that stuff. It’s a bad idea for large companies, but a good one for a company your size. The AS9100 auditor won’t blink because they are used to focusing on the core processes anyway.

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