Public Speaking & Training Events

publicspeaking2Oxebridge’s founder Christopher Paris is available for public speaking engagements and training events on a variety of QMS related topics. Bringing a unique “voice of the user” perspective Mr. Paris’ talks and training are lively, humorous and insightful. Target audiences include certification bodies, ISO 9001 and AS9100 user organizations, military organizations, private companies, standards development bodies and combined audiences.

Please contact us for details on these subjects, and availability. International engagements are welcome in North America, South America, Europe and Australia.

For a list of upcoming events in the near future, click here.


seminarheaderImplementing ISO 9001:2015 Without Totally Losing Your Mind

This full day, 8-hour “Braindump” course goes into great detail on the origin of ISO 9001, and then how to implement each clause. It relies on practical experience gained from actual Oxebridge implementations, and includes the Six Sense Auditing module. The full day’s agenda includes:

  • The Secret Origin of Annex SL – how it came about, and why ISO hopes you won’t take this course.
  • COTO & RBT – implementing the new “Context of the Organization” and “Risk-Based Thinking” requirements in the right sequence, without driving yourself mad or spending a fortune.
  • Why FMEA is a Joke – and how to use it anyway.
  • The Clauses that ISO 9001 Forgot – important aspects a QMS should have, but which TC 176 forgot to put into ISO 9001:2015.
  • Bending ISO 9001 to Your Will – how to hammer the standard around your company, and not the other way around.
  • Measuring Customer Satisfaction Without Those Damn Surveys – gobbling up data without harassing your customers.
  • The Process Approach Made Freakin’ Easy – how to implement the process approach so you get real and lasting value.
  • Six Sense Auditing – conducting audits using all six — yes, six! — senses.
  • Dominate Your Registrar! – turn your third party auditor into your willing zombie slave, just by overwhelming them with your awesomeness.

To book this workshop, contact OQR directly.

(8 hours)


RBTPractical Implementation of ISO 9001:2015’s Risk Based Thinking

This half-day program will provide a practical, step-by-step method of implementing the new “risk based thinking” (RBT) requirements of ISO 9001:2015.

The ISO 9001:2015 standard adopts a less prescriptive tone, but as a result some of its requirements are not easily understood, making implementation difficult. This workshop will provide clear, real-world guidance on how to implement RBT in a manner that is flexible and effective, and goes beyond just using FMEA as the go-to risk tool. The class includes practical implementation of the new requirements related to “context of the organization” as well.

• Step One: The “COTO Exercise” – defining the context of the organization: interested parties, issues of concern, and scoping of the QMS
• Step Two: Re-Examining the Process Approach – ensuring your processes are well defined
• Step Three: Defining Risk and Opportunity – applying your own tailored definitions and interpretations of the terms
• Step Four: Practical Risk Based Thinking – putting it all together so that risks and opportunities are defined and acted upon, using the best tools and methods for each particular context.

To book this workshop, contact OQR directly.

(4 hours)


pathforwardThe Path Forward: The Amazing Future of ISO 9001

The result of 15 years of work to improve ISO 9001, the “Path Forward” presents the final 10-year plan to dramatically alter the ISO 9001 certification scheme, and standards development process, to benefit standards end users. In the discussion, Mr. Paris presents damning evidence of certification body malpractice, accreditation body collusion, auditor incompetence and even illegal activities by the various stakeholders. Furthermore, Mr. Paris argues that ISO’s standards development activities have deviated so far from their original mandate, they now violate WTO regulations, and may well result in ISO being sanctioned for impeding global trade. Not just a litany of bad news, the 90-minute talk concludes with a series of concrete actions that the various stakeholders can take right now to improve their activities for the benefit of standards users.

More here.

(90 minutes)


riskthinkingSix Sense Auditing: How to Conduct Perfect Audits Using All Six Senses

Certification Body auditors rely almost primarily on only one sense — sight — when collecting evidence during QMS assessments. In this discussion, Mr. Paris shows how auditors can use all six senses — yes, six! — when auditing in order to root out evidence, create and follow excellent audit trails, and ensure the results of audits provide concrete assistance to the client organization.

More here.

Intended audience: certification bodies, accreditation bodies (all standards).

(60 minutes)


riskybidnizRisky Business: Surviving ISO 9001:2015 and Risk Based Thinking
The tour for this presentation has ended. For a full slide deck, click here. It is still available for presentation to groups that want a live event.
Oxebridge has called on ISO to delay development on the next edition of ISO 9001, and yet the standards committee has refused. Facing massive user defection over what many are calling the “worst ISO 9001 revision ever,” those that stick with the standard will have some work ahead of them. This discussion, based on the ISO 9001:2015 DIS draft, lays out how declining interest in ISO 9001 will affect user organizations, and what they will have to do in order to maintain certification under the new standard. Topics include:
  • Problematic development process and imposition of risk
  • Lack of consensus in development
  • “Risk based thinking”
  • Identifying the context of the organization
  • Preparing for Certification Body disagreements and unsupported findings
Intended audience: users, auditors and certifiers interested in ISO 9001 development.
More here.
(60 – 90 minutes)

 Ignore Those Surveys: Top Five Things Your Certification Clients Never Tell You

Certification Body sales reps insist their clients are happy, and yet ISO 9001 certifications are declining, and CB’s suffer as clients allow certifications to lapse or, worse, “registrar shop” and transfer to competitors. Using poorly made survey data, or inadequate customer complaint information, CB’s insist there’s no problem, even when faced with evidence to the contrary. In this discussion, Mr. Paris reveals what clients are really thinking, why it differs from what they write on surveys or feedback forms, and how CB’s can use this information to not only ensure real customer satisfaction , but to translate that into growth through referrals.

Intended audience: internal auditors, external auditors, certification bodies, accreditation bodies (all standards).

(60 minutes)

Why Value Added Auditing is Toxic to You – and Your Clients

“Value added” auditing was conceived years ago as a way to differentiate CB’s from their competitors, and to provide clients a higher level of service. Unfortunately, nearly every CB now markets “value added  auditing,” diluting the differentiation to the point it has become a meaningless buzzword. Worse yet, clients hate it. In this discussion, Mr. Paris talks about how a rejection of “value added auditing” can actually push a CB ahead of its competition while regaining the trust and loyalty of certification clients.

Intended audience: certification bodies, accreditation bodies (all standards).

(60 minutes)

Effective Process-Based Internal Audits

The “Oxebridge Approach” takes companies through the steps of identifying processes, and then planning and scheduling audits by process, while ensuring all ISO or AS requirements are thoroughly audited. Not some anemic “Turtle Diagram” based method, the Oxebridge Approach combines the best of requirements-based checklist auditing with contemporary process immersion techniques. Additional topics include how to record findings, the differences between objective and subjective evidence, and post-audit trend analysis. For AS9100 clients, includes a discussion on the use of internal PEARs.
Intended audience: internal auditors, audit managers, ISO management representatives, supplier auditors.
(Two options: 4 hour or 8 hour versions available. Both available with a focus on either ISO 9001 or AS9100.)

HUMOR

EYESORE 9000 – A Wiseasserly Walk Through ISO 9001

Based on the phenomenally popular Eyesore 9000 published by Oxebridge, Mr. Paris takes a snarky and hilarious walk through the ISO 9001 standard, revealing the true story of how those requirements came to be. A wild story of sex, drugs and document control, this presentation includes some PG-13 material.

(120 minutes)

  • DUMBAS9100 – A Wiseasserly Walk Through AS9100

Like the Eyesore 9000 presentation, but looking at the satire AS9100 aerospace standard, DumbAS 9100. After this discussion, you’ll wonder how those airplanes stay aloft, and commit yourself to wearing a hardhat in public, in the event that they don’t. Some PG-13 material.

(120 minutes)

Waging a Personal War – Why Championing ISO 9001 Users Made Me the Enemy of Everybody Else

In this hilarious and controversial discussion, Mr. Paris discusses his unique and off-beat journey from ISO 9001 user to consultant, and how standing up for users put him on the receiving end of criticism from unexpected places. Often called “Don Quixote” for taking on the various powers within the ISO 9001 world, Mr. Paris explains what motivates him, why his reputation doesn’t matter, and:

    • How the entire South Korean Army threatened Chris — but very, very politely
    • How a Six Sigma Black Belt’s request for help turned into a company-wide blacklist by Underwriters Labs
    • Why Peruvian pig food will teach us everything we need to know about ISO 9001
    • How Chris sucked the oxygen out of the room during US TAG meetings…. six times.
    • What’s a “boombat” anyway?

(120 minutes)