Oxebridge is pleased to present free, streaming presentations taken from our public training sessions, seminars and keynotes.
From a talk given at a closed event in February 2015, this discussion looks at why ISO 9001 certification body auditors routinely perform poorly, and how the current lack of training, as well as psychological factors which arise during the audit experience, ensure auditors will remain poor performers. Includes steps which must be taken to reverse this trend.
More to come. Please note that audio quality may differ depending on venue and recording capability at the time.