REPRINT: ISO 9001′s Existential Crisis

(Originally posted 06 Sept 2013) With the Committee Draft of ISO 9001:2015, it’s evident that ISO has entered into a full blown existential crisis. I’d say mid-life crisis, but that would assume we are only halfway through the life of ISO 9001, and ISO...

It’s Time to Dump the Quality Policy

Since the original ISO 9001 standard was written by ancient Nordic scholars in a dimly lit cave high on the cliffs of Strökenheim in the 11th century, it has included a requirement for organizations to develop a single, overarching “Quality Policy.” The...